Tiranga Game - Privacy Policy

Information We Collect

Information You Provide

When you visit tirangagameapp.com.co or contact us, we may collect personal details you provide voluntarily, such as your name and email address when submitting an enquiry through our contact form. This site is an independent information and review publisher; we do not operate the Tiranga Game platform, process any deposits or withdrawals, or collect financial identifiers such as UPI handles, bank account numbers, IFSC codes, or wallet credentials. We do not collect identity documents such as Aadhaar numbers or PAN cards. If you register for the Tiranga Game platform, your personal and financial data is collected and processed by the operator under their own privacy policy, which you should review before registering.

Information Collected Automatically

Each time you access our platform, our servers and analytics tools automatically record technical data, including your IP address, device type, operating system version, browser type, and unique device identifiers. We also log which game screens you visit, how long each session lasts, in-app button clicks, and feature usage patterns. Cookies and similar tracking tokens keep you logged in between sessions, save your language and notification preferences, and help us measure how players move through Tiranga Game so we can identify and fix friction points.

Information from Third Parties

We receive settlement confirmation data from payment processors, for example, PhonePe or GPay, when a deposit or withdrawal is completed. We may also receive identity-verification outcomes from KYC partners and fraud-risk scores from security service providers. This information is merged with data already on your account only to the extent necessary to complete the relevant transaction or resolve an investigation.

How We Use Your Information

Service Delivery and Transactions

We use the limited information we collect to operate this website: responding to enquiries you submit through our contact form and improving the accuracy of our guides. We do not process financial transactions, authenticate gaming accounts, credit contest winnings, or handle UPI withdrawals, those functions are performed exclusively by the Tiranga Game operator on its own systems. We may reply to you by email in response to contact-form submissions; we do not send transactional SMS messages or in-app push notifications.

Safety, Fraud Prevention, and Legal Compliance

Your device identifiers and usage patterns help us detect suspicious activity, for example, multiple accounts operated from a single handset, automated bots, or irregular contest-entry behaviour that may indicate fraud or collusion. We retain transaction logs for the period required under Indian tax and financial regulations. When compelled by law, court order, or a regulatory authority, we disclose the minimum necessary data and will notify you where we are legally permitted to do so.

Communications and Marketing

With your consent, we send promotional offers, tournament launch alerts, and referral-bonus notifications by email or push notification. You may opt out of all marketing communications at any time by tapping the unsubscribe link in any email or by adjusting your notification preferences within the Tiranga Game app. Transactional and account-security messages cannot be disabled, as they are fundamental to keeping your account and funds safe.

Your Rights

Access, Correction, and Deletion

You have the right to request a copy of all personal data we hold about you, to ask us to correct any inaccurate or incomplete records, or to request deletion of your account and associated data where we have no legal obligation to retain it. Submit your request by email to the address in the Contact Us section and we will acknowledge it within 72 hours and respond fully within 30 days. Please note that deleting your account does not erase transaction records we are required to keep under Indian financial law.

Data Portability, Objection, and Complaints

You may request that we supply your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider. You have the right to object to processing based on our legitimate interests, such as behavioural analytics or direct marketing, and we will cease that processing unless we can demonstrate compelling grounds that override your interests. If you believe we have handled your data unlawfully, you may lodge a complaint with the relevant data-protection authority in your jurisdiction; however, we ask that you contact us first so we have the opportunity to resolve your concern directly and promptly.

Contact Us

How to Reach Us

For privacy questions or to exercise your data rights, email us at [email protected]. We respond to all privacy-related enquiries within 5 business days.